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Patient advocacy for health care quality : strategies for achieving patient-centered care / Jo Anne L. Earp, Elizabeth A. French, Melissa B. Gilkey
Sudbury, Mass. : Jones and Bartlett Pub., c2008
book jacket
Location Call Number Status
 4th Floor  R727.45 .P43 2008    DUE 11-13-14 OFF CAMPUS
Subject(s) Patient advocacy -- United States
Medical care -- United States -- Quality control
Health services accessibility
Health insurance
Patient-centered health care
Physical Description xxix, 614 p. : ill. ; 23 cm
Note Includes bibliographical references and index
Contents What Is patient advocacy? / Melissa B. Gilkey, Jo Anne L. Earp, Elizabeth A. French -- U.S. healthcare system and the need for patient advocacy / Pam Silberman, Thomas C. Ricketts, III, Donna Cohen Ross -- Strategy one: understanding what patients are doing now and what providers can do to support them. Family centered care : why it is important, how to provide it, and what parents and children are doing to make it happen / Beth Seyda, Terri Shelton, Nancy DiVenere -- E-patients : how they can help us heal healthcare / Tom Ferguson -- Long reach to basic healthcare services : partnering with lay health advisors to improve health equity / Alexis Moore, Jo Anne L. Earp -- Strategy two: improving providers' ability to communicate and create relationships. Clinician's experience : incorporating advocacy into the 20 minute medical encounter / Beth A. Lown, Adina Kalet -- Accessing the patient's world : patient physician communication about psychosocial issues / Carol E. Golin, Carolyn Thorpe, M. Robin DiMatteo -- Advocacy and patient literacy : what healthcare professionals can do to help patients overcome patient literacy barriers / Darren A. DeWalt, Mike P. Pignone -- Improving the quality of care through research : measuring patient activation / Judith H. Hibbard -- Strategy three: transforming hospital and medical school culture to support patient and family centered care. Contributions of patient advocacy in patient safety / James Conway -- Planetree, a hospital model for patient centered care / Susan B. Frampton, Laura Gilpin -- Confronting the hidden curriculum in medical education : the challenge faced by patients, families, educators, and administrators in changing medical school and hospital culture / Kathy Zoppi, Patricia Sodomka, Julie Moretz -- Advocacy for improving end of life care : a 30 year healthcare cultural revolution / Gary S. Winzelberg, Laura C. Hanson -- t Strategy four: making consumers' voice heard in policy and law. Did patient/consumers cause the healthcare crisis? Historical talking points for the 21st century patient advocate / Nancy Tomes -- Advocacy for residents in long term care : lessons and challenges / Elma L. Holder, Barbara Frank -- Access to healthcare : using data from a nonprofit advocacy practice to drive policy change / Nancy Davenport-Ennis -- Research advocacy in traditional research settings : questions of influence and legitimacy / Margo Michaels, Deborah Collyar -- Strategy five: advancing education and professional roles in advocacy. Educating for health advocacy in settings of higher learning / Marsha Hurst, Martha E. Gaines, Rachel N. Grob, Laura Weil, Sarah Davis -- Clinical advocacy clinicians advocating for patients and families facing complex, life threatening illness / Mark Renneker, Gwendolyn Stritter, Paul Jentes -- Using the law to strengthen the patient's voice / Virginia L. Morrison, Nicola B. Truppin -- Patient advocacy : a bridge to improving healthcare quality / Jo Anne L. Earp, Katie Emmet, Elizabeth A. French
Alternate Author Earp, Jo Anne L., 1943-
French, Elizabeth A
Gilkey, Melissa B

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