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Bisognano, Maureen A
10 powerful ideas for improving patient care. Book 4 / Maureen Bisognano and James Conway ; with Dan Schummers
Alternate Title Ten powerful ideas for improving patient care
Chicago, Ill. : Health Administration Press, c2008
book jacket
Location Call Number Status
 4th Floor  RA399.A1 B573 2008    AVAILABLE
Subject(s) Medical care -- Quality control
Hospital care -- Quality control
Hospitals -- Care -- Quality control
Risk management
Medical personnel and patient
Patient participation
Physical Description 70 p. : ill. ; 28 cm
Note Cover title
Includes bibliographical references
Contents Idea 1. Change handoffs to handovers -- Idea 2. Involve patients in care redesign: just do it! -- Idea 3. Eliminate muda -- Idea 4. Leverage the power of middle managers -- Idea 5. Execute your strategies -- Idea 6. Use patient navigation -- Idea 7. Implement simulation training -- Idea 8. Engage board leaders -- Idea 9. Adopt new building and space designs -- Idea 10. Do the right thing: communicate, apologize, support, resolve, and learn
Series Executive essentials
Alternate Author Conway, James, 1947-
Schummers, Dan

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